I installed an application and the shortcuts are there, but the program can't be found! What happened?

The program's files were not copied into the directory specified during installation.  There are two ways to correctly copy files during installation if you experience this issue:

  • The installer was run without correct user privileges (limited user account). Make sure the user account you're using to install with has installation privileges, otherwise you will need to run the installer with elevated privileges. In Windows, right-click on the installer and select "Run as administrator". This will ensure that the installer is able to copy files into it's install directory.
     
  • You can also try selecting a different installation directory, one that belongs to your user account, limited or not. For example, you could select a folder under "My Documents" since you 'own' it.
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