My anti-virus application said that one of your programs are malware, what's the deal?

Scanning the installer and/or application at VirusTotal (must be application executable if installer is over 20mb), a comprehensive online virus scan, will show that there is nothing malicious; a small number of anti-virus software may show false positives, whether it's because they're overly-sensitive or use algorithms that aren't developed very well.

We're listed on a large number of download sites, which would not be possible if we sold/provided malware.